Cognitive, affective, conative, and action loyalty: Testing the impact of inertia
| Year of publication: |
2011
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|---|---|
| Authors: | Han, Heesup ; Kim, Yunhi ; Kim, Eui-Keun |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 10742645. - Vol. 30.2011, 4, p. 1008-1020
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