Cognitive affordances in performance reporting : the case of service performance in New Zealand universities
Year of publication: |
2013
|
---|---|
Authors: | Condie, Jenny ; Dunmore, Paul V. ; Dunstan, Keitha |
Published in: |
Pacific accounting review. - Bingley [u.a.] : Emerald, ISSN 0114-0582, ZDB-ID 2473941-8. - Vol. 25.2013, 2, p. 165-187
|
Subject: | Service performance | Accounting reports | Gognitive affordances | Universities | Public sector | New Zealand | Neuseeland | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Öffentlicher Sektor | Hochschule | Higher education institution |
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