Colgate uses voice response system

Each Colgate‐Palmolive salesman now has a lightweight portable terminal linked to a central mini‐computer that incorporates a voice response unit. Marketed by Menzies Communications Systems Ltd, the system provides faster service to customers and speeds cash flow.

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Year of publication:	1978
Authors:	Tatham, Laura
Published in:	Retail and Distribution Management. - MCB UP Ltd, ISSN 2396-9083, ZDB-ID 2796714-1. - Vol. 6.1978, 5, p. 42-43
Publisher:	MCB UP Ltd

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Type of publication:	Article
Type of publication (narrower categories):	review-article
Language:	English
Other identifiers:	10.1108/eb017962 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014990545