Collaborative computing technology: the hot new managing tool

In a few years, the Internet has gone from being the communication tool of scientists to a primary route of information exchange for everyone, from fashion designers to financial analysts. The Internet and its related services create an interactive working environment for users. Through the Internet, effective collaboration becomes possible whenever, wherever, and with whomever. Recently, there has been a significant growth in collaborative products and services aimed at small and mid‐sized businesses. The aim of this paper is to discuss the evolution of the collaborative computing technology and address the capabilities of this new managing tool. The trends in collaborative products and services and some of the collaborative computing products generating the most interest will be examined.