Colleagues, Managers, Customers and Competitors – Keys to Development

Four key areas of management development are considered as opportunities for improving performance. These involve the study of colleagues, managers, customers and competitors in a systematic way. Much can be learnt by observing and recording what others do and this knowledge can be applied in the observer′s own work. Case examples are given to demonstrate the approach.

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Year of publication:	1990
Authors:	Margerison, Charles
Published in:	Journal of Management Development. - MCB UP Ltd, ISSN 1758-7492, ZDB-ID 2020272-6. - Vol. 9.1990, 6, p. 64-71
Publisher:	MCB UP Ltd
Subject:	Communications \| Competitor intelligence \| Customers \| Organizational learning \| Management development

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/EUM0000000001373 [DOI]
Source:	Other ZBW resources

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