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Negotiating limits on algorithmic management in digitalised services : cases from Germany and Norway
Doellgast, Virginia, (2023)
The high costs of outsourcing : vendor errors, customer mistreatment, and well-being in call centers
O'Brady, Sean, (2024)
Rethinking precariousness and its evolution : a four-country study of work in food retail
O'Brady, Sean, (2019)