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Work it out : using personality type to improve team performance
Krebs Hirsh, Sandra, (2006)
Managing business and professional communication
Dodd, Carley H., (2008)
The Pfeiffer book of successful conflict management tools : the most enduring, effective and valuable training activities for managing workplace conflict
Gordon, Jack, (2003)
Managing teams for dummies
Brounstein, Marty, (2002)
Business communications
Brounstein, Marty, (2007)