Communication and quality service delivery in Uganda's local government : the mediating influence of total quality management
Ibrahim A. Musenze, J. C. Munene, Joseph M. Ntayi, Waswa Balunywa and Waswa Balunywa
| Year of publication: |
2014
|
|---|---|
| Authors: | Musenze, Ibrahim A. ; Munene, J. C. ; Ntayi, Joseph Mpeera ; Balunywa, Waswa |
| Published in: |
African journal of science, technology, innovation & development : AJSTID. - Abingdon : Routledge, Taylor & Francis, ISSN 2042-1338, ZDB-ID 2522609-5. - Vol. 6.2014, 1/2, p. 93-103
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| Subject: | communication | local government | quality service delivery | total quality management | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Uganda | Öffentliche Dienstleistung | Public services | Kommunalverwaltung | Local government | Produktqualität | Product quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011337303