Community participation and consumer-to-consumer helping : does participation in third party-hosted communities reduce one’s likelihood of helping?
Year of publication: |
April 2016
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Authors: | Thompson, Scott A. ; Kim, Molan ; Smith, Keith Marion |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 53.2016, 2, p. 280-295
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Subject: | consumer-to-consumer helping | consumer communities | brand communities | oppositional loyalty | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Bürgerbeteiligung | Public participation | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management | Partizipation | Participation |
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