Community Solutions finds the answer in the Cloud : New system boosts the effectiveness of performance appraisals

Purpose – This paper aims to observe how Community Solutions, a project and property-management company, has become more disciplined about performance appraisals following the introduction of Dinamiks, a Cloud-based employee performance-management system. Design/methodology/approach – The reasons for the new system, the form it takes and the advantages it is bringing have been explored. Findings – It has been explained how the system helps with HR functions such as identifying where training and development are needed, assessing performance against the company’s competency framework and ensuring that financial targets are met. Practical implications – This paper reveals that the system also improves the system of grading staff, helps to ensure that staff meet or exceed their competencies within an industry-standard competency framework and measures how far staff understand and implement the company’s values. Social implications – This paper touches on the advantages to the environment of a paperless system. Originality/value – It has been revealed how Dinamiks is helping Community Solutions staff to achieve various objectives based around how to behave, meet targets, perform well within their competency framework and recognize the competencies required in the job in the next level above theirs and work toward them.