Comparing customer satisfaction across industries and countries
Michael D. Johnson; Andreas Herrmann; Anders Gustafsson
| Year of publication: |
2002
|
|---|---|
| Authors: | Johnson, Michael D. ; Herrmann, Andreas ; Gustafsson, Anders |
| Published in: |
Journal of economic psychology : research in economic psychology and behavioral economics. - Amsterdam [u.a.] : Elsevier, ISSN 0167-4870, ZDB-ID 865181-4. - Vol. 23.2002, 6, p. 749-769
|
| Subject: | Beziehungsmarketing | Relationship marketing | Vergleich | Comparison | Industrie | Manufacturing industries | Schweden | Sweden | Deutschland | Germany | USA | United States |
| Extent: | graph. Darst |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | In: Journal of economic psychology |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001711397