Comparing online user experience across different digital business ecosystems and platforms when booking vacations
Year of publication: |
2024
|
---|---|
Authors: | Ettis, Saïd Aboubaker ; Pelet, Jean-Eric ; Zaichkowsky, Judith Lynne |
Published in: |
Review of managerial science : RMS. - Berlin : Springer, ISSN 1863-6691, ZDB-ID 2365045-X. - Vol. 18.2024, 9, p. 2613-2642
|
Subject: | Business ecosystems | Customer satisfaction | Digital platforms | User experience | Digitale Plattform | Digital platform | Kundenzufriedenheit | Electronic Commerce | E-commerce | Social Web | Social web | Online-Marketing | Internet marketing | Online-Handel | Online retailing | Kundenintegration | Customer integration | Digitalisierung | Digitization | Geschäftsmodell | Business model |
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