Comparing Sense and Respond based Critical Factor Index Methods for Optimizing Operations Strategies

How to make improvements to adapt company’s operations strategies in a fast-changing environment are getting more important than before in all sort of companies. This article aims to enrich sense and respond (S&R) approach in dynamic and agile strategic adjustment via presenting new method called scaled critical factor index (SCFI) in comparison with older S&R approaches like critical factor index (CFI) and balanced critical factor index (BCFI). Besides, the practical examination in this paper displays the difference among them and the privilege of SCFI model. The results of analysis illustrate that the newest method contribute to the operations strategy improvement based on clear objectives in new business environment.