Compassionate in nature? : exploring hotel staff third-party interventions in instances of (in)justice
Year of publication: |
2021
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Authors: | Zoghbi-Manrique-de-Lara, Pablo ; Altman, Yochanan ; Guerra-Báez, Rita M. ; Colas, Hervé |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 45.2021, 6, p. 1069-1091
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Subject: | compassion | organizational justice | interpersonal justice | kindness | empathic concern | third-party intervention | tragedy-of-the-commons | Verhalten in Organisationen | Organizational behaviour | Gerechtigkeit | Justice | Arbeitsverhalten | Work behaviour | Hotellerie | Hotel industry | Rawls-Gerechtigkeitstheorie | Rawls's theory of justice |
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