Competence-based value framing for business-to-business customers
Year of publication: |
2009
|
---|---|
Authors: | Golfetto, Francesca ; Zerbini, Fabrizio ; Gibbert, Michael |
Published in: |
Creating and managing superior customer value. - Bingley : Emerald/JAI, ISBN 978-1-84855-172-5. - 2009, p. 343-377
|
Subject: | Kompetenz | Competence | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing |
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