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In search of European excellence : the 10 key strategies of Europe's top companies
Heller, Robert, (1998)
Towards competition in network industries : telecommunications, energy and transportation in Europe and Russia ; with 63 tables
Welfens, Paul J. J., (1999)
The culture wars : how American and Japanese businesses have outperformed Europe's and why the future will be different
Viney, John, (1997)
Listening practices and performance in service organisations
Glynn, William J., (2003)
Service management practice-performance model: a focus on training and listening practices
Brannick, Teresa, (2002)
Can entrepreneurial orientation improve sustainable development through leveraging internal lean practices?
Chavez, Roberto, (2020)