Competing on price and guarantee compensation : heeding cloud consumer's quality perception
Year of publication: |
2023
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Authors: | Chen, Fuzan ; Lu, Aijun ; Wu, Harris ; Li, Minqiang ; Feng, Haiyang |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 60.2023, 8, p. 1-20
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Subject: | Cloud pricing | Cloud services | Guarantee compensation | Quality perception | Service competition | Service level agreement | Dienstleistungsqualität | Service quality | Cloud Computing | Cloud computing | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour | Preismanagement | Pricing strategy | Garantie | Warranty | Wahrnehmung | Perception |
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