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Customer centered supply chain management : a link-by-link guide
Kuglin, Fred A., (1998)
Strategic supply chain alignment : best practice in supply chain management
Gattorna, John, (1998)
Business logistics management : planning, organizing, and controlling the supply chain
Ballou, Ronald H., (1999)
The intimate supply chain : leveraging the supply chain to manage the customer experience
Ross, David Frederick, (2008)
Distribution : planning and control
Ross, David Frederick, (1996)
Distribution : planning and control ; managing in the era of supply chain management
Ross, David Frederick, (2004)