Competition and market segmentation of the call center service supply chain
Yu Xia; Bintong Chen; Vaidyanathan Jayaraman; Charles L. Munson
| Year of publication: |
2015
|
|---|---|
| Authors: | Xia, Yu ; Chen, Bintong ; Jayaraman, Vaidyanathan ; Munson, Charles L. |
| Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 247.2015, 2 (1.12.), p. 504-514
|
| Subject: | Supply chain management | Market competition | Market segmentation | Call center | Reshoring | Lieferkette | Supply chain | Callcenter | Call centre | Marktsegmentierung | Wettbewerb | Competition | Theorie | Theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011374481