Competition between software-as-a-service vendors
Year of publication: |
2014
|
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Authors: | Ma, Dan ; Kauffman, Robert J. |
Published in: |
IEEE transactions on engineering management : EM. - New York, NY : IEEE, ISSN 0018-9391, ZDB-ID 160438-7. - Vol. 61.2014, 4, p. 717-729
|
Subject: | Adverse and beneficial lock-in | cost efficiency | economic analysis | quality | services sampling | software-as-a-service (SaaS) | strategy | switching costs | vendor competition | Wettbewerb | Competition | Theorie | Theory | Wechselverhalten | Switching behaviour | Dienstleistungsqualität | Service quality | Kosten | Costs |
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