Competition In Mediation Services: Modeling The Role of Expertise, Satisfaction, and Switching Costs
| Year of publication: |
2013
|
|---|---|
| Authors: | Agrawal, Manish ; Hariharan, Govind ; Rao, H. R. ; Kishore, Rajiv |
| Published in: |
Journal of organizational computing and electronic commerce. - Norwood, NJ : Ablex Publ., ISSN 1091-9392, ZDB-ID 13313915. - Vol. 23.2013, 3 (3.7.), p. 169-199
|