Competitive dysfunctions : the contribution for services of ophthalmology clinics
Edson Yoshito Yamamoto; Marinho Jorge Scarpi; Mauro Maia Laruccia
| Year of publication: |
2011
|
|---|---|
| Authors: | Yamamoto, Edson Yoshito ; Scarpi, Marinho Jorge ; Laruccia, Mauro Maia |
| Published in: |
Journal of management and strategy : JMS. - Toronto : Sciedu Pr., ISSN 1923-3965, ZDB-ID 2621714-4. - Vol. 2.2011, 4, p. 64-74
|
| Subject: | Sao Paulo (Stadt) | Sao Paulo (City) | Wettbewerbsvorteil | Competitive advantage | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Brasilien | Brazil |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009492463