Competitive spillover elasticities of electronic word of mouth : an application to the soft drink industry
Year of publication: |
2020
|
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Authors: | Sanchez, Joaquin ; Abril Barrie, Carmen ; Haenlein, Michael |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 48.2020, 2, p. 270-287
|
Subject: | Word of mouth | WOM | Electronic word of mouth | eWOM | Twitter | FMCG | Soft drinks | Dynamic factorial analysis | Competition | Spillover | Diagnosticity | Marketing mix | Virales Marketing | Viral marketing | Social Web | Social web | Spillover-Effekt | Spillover effect | Marketingmanagement | Marketing management |
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