Computers — Hard Buy for Software : Part Two

Preparatory to software purchases it is useful for the business to make out a document outlining the initial definition and agreement of what the computer is to be used for, examining all possible uses for the computer over a period of time and sorting these by priority into a phased project plan. Based on these requirements a tender may be produced and a choice made, bearing in mind that a programming facility or basic package may only be taken for granted as tried or tested at considerable risk. Any contract should include a supplier's statement that the software supplied is well suited to the purchaser's business requirements; a provision that the majority of payment be made on a results basis; and provision for software maintenance. The Association of Professional Computer Consultants (ACC) is preparing a listing of contractual issues to be considered, especially by first‐time users. (Second part of a three‐part article).