A conceptual model of the relationship between organisational intelligence traits and digital government service quality : the role of occupational stress
Subashini Ramakrishnan, Meng Seng Wong, Myint Moe Chit and Dilip S. Mutum
| Year of publication: |
2022
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|---|---|
| Authors: | Subashini Ramakrishnan ; Wong, Meng Seng ; Myint Moe Chit ; Mutum, Dilip S. |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 39.2022, 6, p. 1429-1452
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| Subject: | Digital government | Digital government service quality | Digital service providers | Occupational stress | Organisational intelligence | Dienstleistungsqualität | Service quality | E-Government | E-government | Digitalisierung | Digitization | Stress | Work stress | Öffentliche Dienstleistung | Public services | Organisatorischer Wandel | Organizational change | Electronic Commerce | E-commerce |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-10-2021-0371 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013397829