Configural algorithms of patient satisfaction, participation in diagnostics, and treatement decisions' influences on hospital loyalty
Chia-Wen Cheng; Ting-Hsiang Tseng; Arch G. Woodside
| Year of publication: |
2013
|
|---|---|
| Authors: | Cheng, Chia-wen ; Tseng, Ting-hsiang ; Woodside, Arch G. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 27.2013, 2, p. 91-103
|
| Subject: | Krankenhaus | Hospital | Beziehungsmarketing | Relationship marketing | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Fuzzy-Set-Theorie | Fuzzy sets | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009747190