Configural algorithms of patient satisfaction, participation in diagnostics, and treatment decisions' influences on hospital loyalty
| Year of publication: |
2013
|
|---|---|
| Authors: | Chang, Chia-Wen ; Tseng, Ting-Hsiang ; Woodside, Arch G. |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 27.2013, 2 (19.4.), p. 91-103
|