Confusion in the ranks : IT service management practice and terminology
MaryAnne Winniford, Sue Conger, and Lisa Erickson-Harris
| Year of publication: |
2009
|
|---|---|
| Authors: | Winniford, MaryAnne ; Conger, Sue ; Erickson-Harris, Lisa |
| Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 26.2009, 2, p. 153-163
|
| Subject: | IT-Dienstleister | IT service provider | Interne Dienstleistung | Internal services | Dienstleistungsmanagement | Service management | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003906166