Connecting IT Services Operations to Services Marketing Practices
| Year of publication: |
2010
|
|---|---|
| Authors: | Montoya, Mitzi ; Massey, Anne ; Khatri, Vijay |
| Published in: |
Journal of management information systems : JMIS. - Armonk, NY : Sharpe, ISSN 0742-1222, ZDB-ID 8831270. - Vol. 26.2010, 4 (1.4.), p. 65-86
|