Connectivity in Service Systems: Does Technology-Enablement Impact the Ability of a Service System to Co-Create Value?
| Year of publication: |
2013
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|---|---|
| Authors: | Breidbach, Christoph F. ; Kolb, Darl G. ; Srinivasan, Ananth |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, Calif. [u.a.] : Sage Periodicals Press, ISSN 1094-6705, ZDB-ID 14900695. - Vol. 16.2013, 3, p. 428-441
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