Constraints Faced by School of Hospitality and Tourism Students in Distance Learning Using Online Platform in the Pandemic COVID-19

COVID-19 has spread to various countries including Indonesia, requiring various sectors to immediately take a stance in preventing wider transmission, including the education sector. In this regard, the Ministry of Education and Culture has taken a firm stance through several circular letters relating to education policy during the COVID-19 pandemic with online learning from home. The process of learning from home through distance education is a solution that is not yet optimal in its implementation. There are various challenges, both in terms of human resources, management arrangements, curriculum, learning facilities, as well as the process of collecting assignments, quizzes, midterm exams and final semester exams using the online platform Moodle and Microsoft Teams. The government supports the learning process by providing learning quotas to every student is active in the implementation of online learning. The research objective is to identify the obstacles faced by students in implementing online learning using an online platform. This research is a descriptive qualitative research which is a research method or a case study approach. In this study, the respondents who were related were 34 students. To maintain the confidentiality of the respondent's identity, the researcher gave the respondent's name M1, M2, M3, M4, and M5. The interviews were structured with questions that were compiled and linked and developed with related literature. The results of this study are the constraints faced by students are still fundamental, namely internet connection, wifi error, lack of focus