//-->
Marketing and PR on a shoestring : getting customers and keeping them ... without breaking the bank
Holden, Philip R., (2007)
Marketing by delight : discover the fun way of winning lifelong customers ... one nugget at a time
Island, Bob, (2007)
Get noticed - get referrals : build your client base and your business by making a name for yourself
Lublin, Jill, (2008)
Le marketing au quotidien : [comprendre les marchés, concevoir des stratégies efficaces, piloter la relation client ; vos clients changent. Changez!]
Azoulay, David, (2005)