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Consumer behavior : buying, having, and being
Solomon, Michael R., (2009)
Moderne Marketing-Kommunikation : System - Prozess - Management
Tropp, Jörg, (2011)
Marketing : the basics
Moore, Karl, (2006)
Benefiting from Structural Similarities Among Personal Services
Solomon, Michael R., (1991)
The truth about : what customers want
Solomon, Michael R., (2008)