Consumer perception of e-service quality : from Internet purchaser and non-purchaser perspectives
Zhilin Yang; Minjoon Jun
| Year of publication: |
2008
|
|---|---|
| Authors: | Yang, Zhilin ; Jun, Minjoon |
| Published in: |
Journal of business strategies. - Huntsville, Tex. : [Verlag nicht ermittelbar], ISSN 0887-2058, ZDB-ID 2055029-7. - Vol. 25.2008, 2, p. 59-84
|
| Subject: | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003814245