Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services
Raffaele Filieri, Fraser McLeay, Bruce Tsui, Zhibin Lin
| Year of publication: |
December 2018
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| Authors: | Filieri, Raffaele ; McLeay, Fraser ; Tsui, Bruce ; Lin, Zhibin |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 55.2018, 8, p. 956-970
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| Subject: | Electronic word of mouth | Services | Dual process theory | Perceived information helpfulness | Purchase intention | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Social Web | Social web | Kaufentscheidung | Purchase decision | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2018.04.010 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011947000