Consumer perceptions of service constellations : implications for service innovation
Allard C. R. van Riel; Giulia Calabretta; Paul H. Driessen and Bas Hillebrand; Ashlee Humphreys ...
| Year of publication: |
2013
|
|---|---|
| Authors: | Riel, Allard C. R. van ; Calabretta, Giulia ; Driessen, Paul H. ; Hillebrand, Bas ; Humphreys, Ashlee |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 24.2013, 3, p. 314-329
|
| Subject: | Dienstleistung | Services | Innovation | Kundenwert | Customer value | Tourismus | Tourism | Mobilkommunikation | Mobile communications | Gesundheitswesen | Health care system |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009765052