Consumer preference and service quality management with RFID
Wei Zhou, Selwyn Piramuthu
| Year of publication: |
2014
|
|---|---|
| Authors: | Zhou, Wei ; Piramuthu, Selwyn |
| Published in: |
Data mining and informatics. - New York, NY : Springer. - 2014, p. 35-51
|
| Subject: | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | RFID | Qualitätsmanagement | Quality management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010344243