Consumer sentiments toward brands : the interaction effect between brand personality and sentiments on electronic word of mouth
Year of publication: |
2020
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Authors: | Lopez, Alberto ; Guerra, Eva ; Gonzalez, Beatriz ; Madero, Sergio |
Published in: |
Journal of marketing analytics : JMA. - Houndmills : Palgrave Macmillan, ISSN 2050-3318, ZDB-ID 2725961-4. - Vol. 8.2020, 4, p. 203-223
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Subject: | Electronic word of mouth (e-WOM) | Brand personality | Sentiment analysis | User-generated content | Social media | Virales Marketing | Viral marketing | Social Web | Social web | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Emotion | Markenartikel | Brand | Markenführung | Brand management | Online-Marketing | Internet marketing |
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