Consumers' ethical perceptions of autonomous service robots in hotels
Boyu Lin, Woojin Lee, Nicholas Wise and Hwansuk Chris Choi
| Year of publication: |
2024
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| Authors: | Lin, Boyu ; Lee, Woojin ; Wise, Nicholas ; Choi, Hwansuk Chris |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 48.2024, 6, p. 964-974
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| Subject: | autonomous service robots | consumer perceived ethical issues | data triangulation | robot ethics | service interaction | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Ethik | Ethics | Unternehmensethik | Business ethics | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Dienstleistung | Services | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10963480231194693 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014633805