Consumers' evaluation of the quality of service in department stores : evidence from a case study of Hyperstar and Shahrvand in Iran
Masoud Karami; Omid Olfati; Mehdi Aliabadi; Maryam Hajazinia; Keyvan Tajeddini
| Year of publication: |
2013
|
|---|---|
| Authors: | Karami, Masoud ; Olfati, Omid ; Aliabadi, Mehdi ; Hajazinia, Maryam ; Tajeddini, Keyvan |
| Published in: |
Middle East journal of management : MEJM. - Genéve [u.a.] : Inderscience Enterprises, ISSN 2050-3636, ZDB-ID 2734434-4. - Vol. 1.2013, 2, p. 101-117
|
| Subject: | quality of service | retailing | RSQS | department stores | emerging markets | Warenhaus | Department store | Iran | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Schwellenländer | Emerging economies | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010359130