Consumers' motivations for lurking and posting in brand communities on social networking sites
Year of publication: |
2017
|
---|---|
Authors: | Veirman, Marijke de ; Cauberghe, Verolien ; Hudders, Liselot ; Pelsmacker, Patrick de |
Published in: |
Digital advertising : theory and research. - New York : Routledge, Taylor & Francis Group, ISBN 1-138-65445-0. - 2017, p. 207-221
|
Subject: | Social Web | Social web | Markenführung | Brand management | Motivation | Kundenzufriedenheit | Customer satisfaction |
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