Contactless service encounters among Millennials and Generation Z : the effects of Millennials and Gen Z characteristics on technology self-efficacy and preference for contactless service
Songmee Kim, Seyoon Jang and Woojin Choi, Chorong Youn and Yuri Lee
| Year of publication: |
2022
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|---|---|
| Authors: | Kim, Songmee ; Jang, Seyoon ; Choi, Woojin ; Youn, Chorong ; Lee, Yuri |
| Published in: |
Journal of research in interactive marketing : interactive marketing and computer-mediated communication. - Bingley : Emerald, ISSN 2040-7130, ZDB-ID 2556111-X. - Vol. 16.2022, 1, p. 82-100
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| Subject: | Consumer conformity | Contactless service | Generation Z | Millennials | Technology self-efficacy | Altersgruppe | Age group | Konsumentenverhalten | Consumer behaviour | Junge Erwachsene | Young adults | Persönlichkeitspsychologie | Personality psychology | Arbeitsverhalten | Work behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JRIM-01-2021-0020 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012880163