Contextual perceived value? : investigating the role of contextual marketing for customer relationship management in a mobile commerce context
Year of publication: |
2007
|
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Authors: | Lee, Thaemin ; Jun, Jongkun |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 13.2007, 6, p. 798-814
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Subject: | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications | Beziehungsmarketing | Relationship marketing |
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