Contingent response to self-customization procedures : implications for decision satisfaction and choice
Year of publication: |
2009
|
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Authors: | Valenzuela, Ana ; Dhar, Ravi ; Zettelmeyer, Florian |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 46.2009, 6, p. 754-763
|
Subject: | Mass Customization | Mass customization | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Marktforschung | Market research |
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