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Kontinuierlicher Verbesserungsprozeß : KVP als Motor lernender Organisation
Kopp, Ralf, (1998)
The influence of continuous improvement practices on learning : an empirical study
Kovach, Jamison V., (2013)
Mastering continuous improvement (CI) : the roles and competences of mid-level management and their impact on the organisation's CI capability
Fannon, Steven Robert, (2022)
Total quality management : an investigation of the link between management control systems and organisational learning to support continuous improvement
Oliver, Judy, (2005)
Keeping the Customers Satisfied : The Real Business of Management Development
Oliver, Judy, (1994)
Conceptualising integrated thinking in practice
Oliver, Judy, (2016)