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RESEARCH ARTICLES - Understanding the Service Component of Application Service Provision: An Empirical Analysis of Satisfaction with ASP Services
Susarla, Anjana, (2003)
A Transaction Cost Perspective of the "Software as a Service" Business Model
Susarla, Anjana, (2009)
Multitask Agency, Modular Architecture, and Task Disaggregation in SaaS
Susarla, Anjana, (2010)