CONTROL – ESSENTIAL FACTOR OF ORGANISATIONAL PERFORMANCE

An important feature of the people – organisation relationship is the need for control. Control systems exist in all spheres of the operations of the organisation and are necessary part of the process of management. Control is concerned with ganging the measure of succes in achieving the goals and objectivers of the organisation. Control is an integral part of the process of management. The manager needs to understand the nature of power and control in order to improve organisational performance (Mullins, L.J. 1983). Management control is primarily a process for motivating and inspiring people to perform organization activities that will further the organization’s goals. It is also a process for detecting and correcting unintentional performance errors and intentional irregulariries, such as theft or misuse of resources (Berry, A.L., Broadbent, J., Otley, D. 1995).