Control of online-appointment systems when the booking status signals quality of service
Year of publication: |
2024
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Authors: | Kaluza, Isabel ; Voigt, Guido ; Haase, Knut ; Dietze, Antonia |
Published in: |
Schmalenbach journal of business research : SBUR. - Wiesbaden : Springer Fachmedien, ISSN 2366-6153, ZDB-ID 2076397-9. - Vol. 76.2024, 3, p. 397-432
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Subject: | Appointment System | Choice-Based Optimization | Discrete Choice | Markov | Stochastic Dynamic Programming | Diskrete Entscheidung | Discrete choice | Theorie | Theory | Dynamische Optimierung | Dynamic programming | Markov-Kette | Markov chain | Konsumentenverhalten | Consumer behaviour | Mathematische Optimierung | Mathematical programming | Produktqualität | Product quality | Terminplanung | Time scheduling | Stochastischer Prozess | Stochastic process |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1007/s41471-024-00188-0 [DOI] hdl:10419/312595 [Handle] |
Classification: | C61 - Optimization Techniques; Programming Models; Dynamic Analysis |
Source: | ECONIS - Online Catalogue of the ZBW |
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