Controlling an oscillating Jackson-type network having state-dependent service rates

We consider a Jackson-type network comprised of two queues having state-dependent service rates, in which the queue lengths evolve periodically, exhibiting noisy cycles. To reduce this noise a certain heuristic, utilizing regions in the phase space in which the system behaves almost deterministically, is applied. Using this heuristic, we show that in order to decrease the probability of a customers overflow in one of the queues in the network, the server in that same queue – contrary to intuition – should be shut down for a short period of time. Further noise reduction is obtained if the server in the second queue is briefly shut down as well, when certain conditions hold. Copyright Springer-Verlag 2005