Convolution of Managerial Im Tactics on Expressions : An Empirical Study

The purpose of this paper is to understand the relationship between emotional-expressions and tactics of impression-management in the Indian context. There is a need for this paper as there is an absence of Indian contextual paper and differences in inter-country culture. The study includes the hypothesis that says the employees’ expressions vary with the use of different tactics for impression-management and for data collection, the structured questionnaire is being used. The data after the analysis said that there is a negative correlation between the intimidation. The self-promotion tactic has its relationship with the positive emotional- expression in a negative form. Other tactics are better positively correlated with positive expressions and intimacy. The results of this study will have foremost implications for the salesperson or subordinates because, through this, they will be able to get an idea of choosing a better impression tactic to influence the behavior of customers. Also, it has its implications on managers as they can use the correct bundle of tactics to ensure the work assigned to the sub-ordinates done on time. This paper contains the investigation of the relation between emotional-expressions and the tactics of impression-management which has implications for the managers and their subordinates because it will help them to understand the tactics of impression-management that will be useful to make effective use of them